We are not a national franchise with a call centre somewhere else. The person who answers knows the soil in Holly and what Kempenfelt Bay winters do to old weeping tiles. That local knowledge changes how we diagnose your problem.
After the inspection, we write down everything we found and give you a quote before any work starts. You will never get a surprise bill. If something only needs monitoring, we tell you that too.
This means it moves with the house when you sell it. It gives the next owner proof that a licensed crew did the work properly, which is extremely valuable at resale.
We protect your floors before we start and we remove every bit of debris before we leave. The job site looks exactly the same as when we arrived — just with the problem fixed.
You do not need to figure anything out before you call. That part is on us.
We come to your property, check the walls and floors, walk the exterior grading, measure cracks, and test moisture levels.
We explain what we found, what needs fixing this season, and provide a clear written quote before any work begins.
The crew lays down floor protection inside, executes the repairs correctly, and cleans the site fully before leaving.
You receive a written warranty tied to the property, giving future buyers structural proof that licensed experts did the work.
It depends on the type. A thin, straight, up-and-down crack that has not changed in months is lower urgency — though it should still be sealed before winter. A crack that runs sideways, one that has water marks around it, one that is wider at one end, or one wide enough to slide a coin into — those are signs of active movement or pressure. Get those looked at this season, not next year.
Crack injection is usually done in a single visit. Wall strapping and weeping tile replacement take two to four days. Piering jobs take three to five days depending on how many piers are needed and how deep the crew has to go. We give you a clear timeline before work starts so you can plan around it.
Yes, for indoor work. Crack sealing, carbon fiber strapping, and concrete foam lifting can all be done year-round inside the basement. Exterior digging is scheduled for warmer months when the ground is open and workable. If water is actively coming in during January, call us. We will come out and handle the interior side of it right away.
Rarely, for gradual damage. Ontario home insurance pays out for sudden events — a pipe that bursts inside a wall, a storm that collapses something. It does not cover slow foundation settling, old drainage pipes clogging, or concrete cracking over years of frost cycles. Some policies include a water backup rider that may cover drainage flooding. Call your insurer or broker directly and ask them to walk through your policy with you.